F.A.Q. Top 10

These answers may not be all inclusive since there are very many scenarios that cause computer problems. It is good place to start.

Q: Why does my computer run so slow?

A: You may have a virus, not enough memory, your processor may be too old for the applications you are using.

Q: Won't won't my computer boot up?

A: You may have a virus, a bad hard drive, your registry may be corrupt, you may have an unknown CD in the drive.

Q: I can't get email anymore, what happened?

A: Check your internet connection. Make sure you can surf the web. Click on links you've never been to before.

Q: Why is my computer clock always wrong!
A: Double click on time at bottom right of screen. Adjust time and date in Window.

Q: Why do windows open in a reduced size.
A: Open window fully by clicking on box at top right corner. Close window then reopen. Windows remembers last size used.

Q: Why do windows files appear as large folders.
A: To see details of files, created date, file size, file type extension, choose "View, "Details"

Q: I've saved so many files and can not find any of them!
A: Go to www.google.com, download & install Google Desktop. This program will index everything on your computer making it easy to find anything.

Q: Working with 2 files at the same time is hard, too much switching back and forth.
A: Minimize both Windows by clicking the box in the upper right hand corner.

Q: I made a mistake and can't "undo"
A: Hold down the CONTROL key and hit Z.

Q: You visited a great Website in the past few weeks but can't remember where it was and you forgot to put it in favorites.
A: On your browser, click the "History" button. A list of recently visited sites will appear on the left. To close the list, click "History" again.